Using AI responsibly

New technologies with the potential to change society and alter the power relationships of services and users require the ability and resources to respond to the challenge posed by the change. This means

• adequate and comprehensive understanding of these technologies in the leadership of organisations
• updating and strengthening personnel competence and, if necessary, even deeper retraining
• critical examination of organisations’ current goals and operating methods and their readiness to make changes
• readiness to collaborate and communicate with other organisations.

Under the Non-Discrimination Act, the promotion of equality is not a recommendation; it is an obligation. It is an important consideration in the development of AI applications as well.

From the perspective of ethics and acceptability, the risks of inadequate competence include deficient systems, the endangerment of privacy, getting trapped with one supplier, and challenges in the organisation of system maintenance and renewal.

– Artificial intelligence in authority use. Publications of the Government’s analysis, assessment and research activities (PDF, in Finnish)Opens in a new window.

Rapid development can mean even more robust and agile monitoring and anticipation of each situation. You will also need more resources when you add new responsibilities and jobs.

Will you need a chief data officer? What about a data scientist? Especially small organisations may find these questions challenging, and it is likely that cooperation between organisations will increase in the future.