Document and Information Service
- Service
- Uusikaupunki
- Public service
You may submit documents addressed to the city, requests for information, and other enquiries to the registry office. The registry office forwards your message to the appropriate authority, ensures that matters related to decision-making are registered in the case management system, and provides information on the progress of the processing of cases.
Do the following
You can request access to documents electronically, by phone or by visiting the site.
You may contact the registry office preferably by phone, email, or letter. In‑person visits should be arranged in advance.
Background information
Documents related to official activities are public unless otherwise specified by law. If a document is secret, the authority must state the reason for its classification. However, every individual should have the right to access to information about documents concerning themselves, even if they were ordered to be non-disclosable by law.
The authorities must organise the documents administration so that citizens have easy access to the documents and the information contained in them. These documents are available to the public in the document and information service. If necessary, the personnel can assist in the use of the archives.