Kela’s appointment booking system
- Service
- Nationwide
- Public service
Kela’s appointment booking system can be used to book, view and cancel appointments that relate to managing a customer’s benefit matters.
Individual customers cannot use the booking system to book Kela appointments. Customers can, however, use the appointment booking system to view and cancel their own appointments. Customers can also view and cancel appointments on behalf of another person if t ...
Do the following
If you are an individual customer, read more on the kela.fi website at www.kela.fi/customer-service.
If you represent a partner organisation, read more on the kela.fi website at https://www.kela.fi/yhteistyokumppanit-asiakaspalvelu (in Finnish) The site contains information for example on how to add your organisation’s business ID (Y-tunnus) into the register for Kela’s appointment booking system.
To whom and on what terms
Use of Kela’s appointment booking system always requires strong electronic authentication.