Customer service point for corporate customers at the Helsinki Airport

You can take care of matters concerning customs clearance at the customer service point.

Visiting address

Rahtitie 1 A
01530 Vantaa

You can check the opening times at tulli.fi/en/about-us/contact-information/customs-offices.

PO Box 512
00101 Helsinki

The accessible parking space is located outdoors under 10 m from the entrance. The width of the parking space is less than 3.6 m.
Parkkipaikkoja löytyy talon päädystä, A-portaan lähellä. Reitillä on portaita, joissa kaiteet molemmin puolin. Yksi invapaikka sijaitsee sisäänkäynnin välittömässä läheisyydessä.
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The passage has at least 4 steps, with handrails on both sides.
The route has a ramp over 6 m long with an intermediate landing, with handrails on both sides.

The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there are at least 4 steps, with handrails on both sides.
The entrance has a ramp over 6 m long with an intermediate landing, with handrails on both sides.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.

The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a fixed induction loop marked with the appropriate international symbol.
The customer service point has an accessible toilet on the same floor.

Text edited by: Finnish Customs

Updated: 20/11/2025