Digital and Population Data Services Agency

Digital and Population Data Services Agency, Kouvola

Service location

The Digital and Population Data Services Agency provides services throughout Finland, mainly online and by telephone. Only certain issues require a visit to our service location. You may visit the most suitable service location for you, regardless of your area.

Visiting address

You can leave documents in the mailbox of the Agency or send them to this address.

Valimontie 5-7
45100 Kouvola

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Service hours

Book an appointment in advance by calling an appropriate telephone number.

Open 24 hours a day.

Remote service is available at Suomi-piste in Kouvola (Valimontie 5)

Friday 13.00–16.00

Other contact details

Website

https://dvv.fi/en/customer-service-for-private-customers

https://dvv.fi/en/services-requiring-a-visit

Accessibility information

The 2 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
There is a steep slope on the passage.
The passage has 3 consecutive steps, with handrails on right side when going up.
The route has a ramp under 6 m long, with handrails on left side when going up.

The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there are 3 consecutive steps, with handrails on right side when going up.
The entrance has a ramp under 6 m long, with handrails on left side when going up.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a button.
The foyer is cramped.

The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.

Services

Text edited by: Digital and Population Data Services Agency

Updated: 19/2/2026

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Digital and Population Data Services Agency, Kouvola

Visiting address

Service hours

Other contact details

Website

Accessibility information

Services

Basic information

Responsible for the service

Area

Available languages