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City of Helsinki

Helsinki City Hall

Service location

Helsinki City Hall is a city council.

Visiting address

Pohjoisesplanadi 11-13
00170 Helsinki

Other contact details

Telephone number

+358 93101641

Postal address

P.O.Box 1
00099 Helsingin Kaupunki

Website

https://www.hel.fi/kanslia/en/welcome/

Accessibility information

The customer service point is on the entrance floor.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has a portable induction loop.
The customer service point has a toilet marked as accessible on the same floor. The toilet does not have sufficient room for a wheelchair.

Text edited by: City of Helsinki

Updated: 9/5/2026