Responsible for the service City of Helsinki, Culture and Leisure Division
Helsinki City Museum
- Service location
The Helsinki City Museum is located at the corner of the Senate Square right in the heart of the city. Since its opening, it has been one of the most popular museums in Finland. The Helsinki City Museum has a wide range of exhibitions on display aimed at different audiences. The Children’s Town exhibition has been designed with the needs and wishes of families with children. The Helsinki Bites exh ...
Visiting address
Aleksanterinkatu 16
00170 Helsinki
Service hours
Open
Monday-Friday 11.00–19.00
Saturday-Sunday 11.00–17.00
Open
10/6/2026–11/6/2026
Wednesday-Thursday 11.00–17.00
Exceptional service hours
14/5/2026 Exceptionally open
11.00–17.00
12/6/2026 Exceptionally closed
Closed
13/6/2026 Exceptionally open
11.00–23.00
19/6/2026 Exceptionally closed
Closed
20/6/2026 Exceptionally closed
Closed
21/6/2026 Exceptionally open
11.00–17.00
Other contact details
Telephone number
+358 931036630
(local/mobile network fee)
Postal address
P.O.Box 4300
00099 Helsingin Kaupunki
Accessibility information
- The route to the entrance is smooth and sufficiently wide and illuminated.
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
- The customer service point has 4 floors.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The indoor walkways have at least 4 turning steps, with handrails on one side. The steps are marked with contrast stripes.
- The indoor walkways have a ramp under 6 m long, with handrails on both sides.
- The facility has a wheelchair lift.
- The doors in the facility stand out clearly. The glass doors have contrast markings.
- The facility has an accessible toilet on floor 0.
- The service point has a fixed induction loop in the customer service desk, meeting room, lecture room, assembly hall.
Services
- City of Helsinki, Culture and Leisure Division
Adopt a monument – volunteeringCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceTake care of Helsinki's historic site and volunteer to help preserve its cultural heritage - City of Helsinki, Culture and Leisure Division
Advice and visitor servicesCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceAdvice and assistance during visits to museums and cultural centres. - City of Helsinki, Culture and Leisure Division
Birthday party at the City MuseumCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceReady-made party packages for children in the atmospheric premises of the City Museum – crafts, decorations and a gift for the birthday child. - City of Helsinki, Culture and Leisure Division
Building conservation and renovationCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceAdvice and expert assistance in building conservation and renovation in Helsinki. - City of Helsinki, Culture and Leisure Division
Collection transport for museum professionalsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceTransport of the City Museum's collections to museum professionals. - City of Helsinki, Culture and Leisure Division
Collections, instruments and materials for loanCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceItems, sheet music and instruments available for rent for cultural and educational use by professionals and events. - City of Helsinki, Culture and Leisure Division
Cultural environmentsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceCultural environments are areas where history and culture meet nature and human activity - City of Helsinki, Culture and Leisure Division
Cultural heritage education for early childhood educationCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceInspiring cultural heritage education in early childhood – history, places and stories. - City of Helsinki, Culture and Leisure Division
Cultural heritage education for lower and upper secondary schoolsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceInspiring cultural heritage education for lower and upper secondary schools – history, places and stories. - City of Helsinki, Culture and Leisure Division
Cultural heritage education for primary schoolsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceInspiring cultural heritage education for primary school pupils – history, places and stories. - City of Helsinki, Culture and Leisure Division
Easy access to regional museum servicesCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceDevelopment and provision of regional museum services in Central Uusimaa. - City of Helsinki, Culture and Leisure Division
Event and content packagesCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceReady-made and rentable event and exhibition packages for everyday use, celebrations and educational purposes. - City of Helsinki, Culture and Leisure Division
Expert lectures and presentations by art, culture and cultural heritage servicesCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceExpert lectures and presentations on art, culture and cultural heritage themes for different types of audiences. - City of Helsinki, Culture and Leisure Division
Expert services for the cultural environmentCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceExpert services related to the work of cultural environment authorities - City of Helsinki, Culture and Leisure Division
Expertise for the protection of the cultural environmentCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceThe cultural environment authority in Central Uusimaa - City of Helsinki, Culture and Leisure Division
Facilities for meetingsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceMeeting rooms suitable for small groups to meet and work around Helsinki. - City of Helsinki, Culture and Leisure Division
Facilities for outdoor eventsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceOutdoor spaces for events, performances and parties in Helsinki. - City of Helsinki
For event organisersCity of Helsinki
Permit or other obligationHelsinkiPublic serviceThe event organiser should make sure that all the necessary announcements and licence applications for an event have made in good time. - City of Helsinki, Culture and Leisure Division
Guidance and advice on project grants for local museums in Central Uusimaa.City of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceHelsinki City Museum serves as the regional museum responsible for Central Uusimaa and is in charge of guiding and advising local museums on... - City of Helsinki, Culture and Leisure Division
Guided tours of the City MuseumCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceHelsinki City Museum organises guided tours for different target groups in Finnish, Swedish and English. - City of Helsinki, Culture and Leisure Division
Helsinki City Museum performances, events and festivalsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceThe City Museum organises around 200 events each year at its various service points. - City of Helsinki, Culture and Leisure Division
Information and stories about the cultural environmentCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceSharing information on the cultural environment of Central Uusimaa - City of Helsinki, Culture and Leisure Division
Making cultural heritage visible and accessibleCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceDeveloping the preservation and digital accessibility of cultural heritage in Central Uusimaa. - City of Helsinki, Culture and Leisure Division
More together – networks and collaboration in Central UusimaaCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceDevelopment of museum operations and networking in Central Uusimaa - City of Helsinki, Culture and Leisure Division
Museum exhibitionsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceHelsinki City Museum's five museums offer exhibitions, history and urban culture for visitors of all ages. - City of Helsinki, Culture and Leisure Division
Objects available for loan from museum collectionsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceObjects from the City Museum's collections available for loan to museum professionals - City of Helsinki, Culture and Leisure Division
Official statementsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceThe City Museum acts as the building conservation authority in Helsinki and Central Uusimaa. - City of Helsinki, Culture and Leisure Division
Photo patrons – volunteeringCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceName old photos and help museums preserve photographic memories – wherever and whenever you want. - City of Helsinki, Culture and Leisure Division
Photography team – volunteeringCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceCapture moments in Helsinki! By joining the photography team, you can share your perspective as part of the museum's collections. - City of Helsinki, Culture and Leisure Division
Photos of Helsinki from the City Museum's collectionsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceAlmost a million photographs of Helsinki in the City Museum's collection – browse, fall in love and order your own copy. - City of Helsinki, Culture and Leisure Division
Regional museum activitiesCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceCentral Uusimaa Regional Museum. - City of Helsinki, Culture and Leisure Division
Regulatory activitiesCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceRenovation advice in Helsinki - City of Helsinki, Culture and Leisure Division
Support and advice for museums in the regionCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceSharing information on the cultural environment of Central Uusimaa. - City of Helsinki, Culture and Leisure Division
The suitcase of memories – a portable exhibition for reminiscing and learningCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceHelsinki City Museum's suitcases of memories for loan. - City of Helsinki, Culture and Leisure Division
Venues for events, performances, concerts and celebrationsCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceThe City of Helsinki's libraries, cultural centres and youth centres offer spaces for organising events that are open to everyone. - City of Helsinki, Culture and Leisure Division
Volunteering at Helsinki City MuseumCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceBecome a museum volunteer to learn about Helsinki's history and be part of a vibrant museum community! - City of Helsinki, Culture and Leisure Division
Workshop partners – volunteeringCity of Helsinki, Culture and Leisure Division
ServiceHelsinkiPublic serviceBe there to support the joy of making things! Help out at workshops and bring creativity to museum visitors' experiences.
Text edited by: City of Helsinki, Culture and Leisure Division
Updated: 11/5/2026