Responsible for the service Helsinki Police Department
Helsinki Main Police Station, police matters
- Service location
Police building 1 has the on-call unit for accepting police reports and handling lost property matters.
Lost property customer service is open on Monday, Tuesday, Wednesday, and Friday from 9:00 AM to 11:00 AM. Additionally, lost items can be inquired about by phone on Mondays and Fridays from 1:00 PM to 3:00 PM.
Please note that you can ask about keys and eyeglasses only by visiting the lost p ...
Visiting address
Pasilanraitio 13
00240 Helsinki
Service hours
Mon-Fri 8-16.15 as well as Sat-Sun 8-16.
Monday-Friday 8.00–16.15
Saturday-Sunday 8.00–16.00
Other contact details
loytotavaratoimisto.helsinki@poliisi.fiOpens in a new window.
asiakirjatilaukset.helsinki@poliisi.fiOpens in a new window.
Telephone number
Lost property
+358 295477912
(free of charge)
The orders of pre-trial investigation records
+358 295478801
(local/mobile network fee)
Crime investigation
+358 295417921
(local/mobile network fee)
Postal address
00241 Helsinki
Text edited by: Helsinki Police Department
Updated: 6/5/2026