City of Helsinki, The Social Services, Health Care and Rescue Services Division

Housing counselling/Kalasatama service point

Service location

Whether you need guidance on applying for housing, finalising a rental agreement, or are seeking advice regarding rent payment challenges, we are here to help.

Visits by appointment only.

We also serve social welfare customers by phone based on postcode:

Postal code areas 00100-00150, tel. 09 310 42992

Postal code areas 00160, 00500-00560, tel. 09 310 83391

Postal code areas 00170-00220 , t ...

Visiting address

Työpajankatu 14 A
00580 Helsinki

Other contact details

Telephone number

+358 93105015

Postal address

P.O.Box 6420
00099 Helsingin Kaupunki

Website

https://www.hel.fi/en/health-and-social-services/social-support-and-financial-assistance/guidance-and-advice/housing-counselling

Accessibility information

The customer service point is on the entrance floor.
The customer service point has directions to the different facilities and uses movement-guiding surface material.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a portable induction loop.
The customer service point has a toilet marked as accessible on floor 1. One or both sides of the toilet seat lack a support rail.

Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division

Updated: 9/5/2026

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Housing counselling/Kalasatama service point

Visiting address

Other contact details

Telephone number

Postal address

Website

Accessibility information

Basic information

Responsible for the service

Area

Available language