Responsible for the service Kela
Kela's customer service Pello
- Service location
The customer service point only provides service by appointment.
Kela’s customer service point provides service and assistance in matters related to the benefits available from Kela.
You can also use the OmaKela e-service to apply for benefits, report changes and send supporting documents. The e-service can be found at www.kela.fi/omakela (in Finnish) or www.fpa.fi/mittfpa (in Swedish).
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Visiting address
Service hours
The customer service point only provides service by appointment.
Open by appointment.
Other contact details
Postal address
P.O.Box 10
00056 Kela
Services
Text edited by: Kela
Updated: 20/2/2026