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Responsible for the service Kela

Kela´s customer service point Itäkeskus

  • Service location

Kela’s customer service point provides service and assistance in matters related to the benefits available from Kela.

You can also use the OmaKela e-service to apply for benefits, report changes and send supporting documents. The e-service can be found at www.kela.fi/omakela (in Finnish) or www.fpa.fi/mittfpa (in Swedish).

You can also submit a call request in the OmaKela e-service.

You can als ...

Service hours

Service time
Monday-Friday 9.00–12.00
The self-service area is open to customers
Monday-Friday 9.00–16.00

Exceptional service hours

14/5/2026 Ascension Day
Closed
19/6/2026 Midsummer Eve
Closed
6/12/2026 Independence Day
Closed
24/12/2026 Christmas Eve
Closed
25/12/2026 Christmas Day
Closed
26/12/2026 2nd Day of Christmas
Closed
1/1/2027 New Year's Day
Closed
6/1/2027 Epiphany
Closed
26/3/2027 Good Friday
Closed
28/3/2027 Easter Sunday
Closed
29/3/2027 Easter Monday
Closed
1/5/2027 May Day
Closed

Other contact details

Postal address

P.O.Box 10
00056 Kela

Accessibility information

Services

Text edited by: Kela
Updated: 5/2/2026