Responsible for the service Kela
Kela´s customer service point Kouvola
- Service location
You can visit this Kela customer service point for advice about benefits available from Kela.
We also serve customers with booked appointments. Appointments may be scheduled for times outside our service hours. If necessary, we will make an appointment for you to visit a customer service point.
You can also use the OmaKela e-service (www.kela.fi/e-services, available in Finnish or Swedish) to ap ...
Visiting address
Kauppalankatu 13
45100 Kouvola
Service hours
Service hours
Tuesday-Wednesday 12.00–16.00
Friday 12.00–16.00
The self-service area is open to customers
Tuesday-Wednesday 12.00–16.00
Friday 12.00–16.00
Exceptional service hours
19/6/2026 Midsummer Eve
Closed
6/12/2026 Independence Day
Closed
24/12/2026 Christmas Eve
Closed
25/12/2026 Christmas Day
Closed
26/12/2026 2nd Day of Christmas
Closed
31/12/2026 New Year's eve
Closed
1/1/2027 New Year's Day
Closed
6/1/2027 Epiphany
Closed
26/3/2027 Good Friday
Closed
28/3/2027 Easter Sunday
Closed
29/3/2027 Easter Monday
Closed
1/5/2027 May Day
Closed
6/5/2027 Ascension Day
Closed
Other contact details
Postal address
P.O.Box 10
00056 Kela
Accessibility information
Services
Text edited by: Kela
Updated: 21/5/2026