Responsible for the service Helsinki Police Department
Police helpline
- Service location
The national police helpline gives advice on non-urgent matters regarding passports, identity cards, and other licence matters, appointment bookings and e-services. You can also ask for advice on matters related to automatic traffic surveillance as well as traffic, crime reports and lost property. The service is available in Finnish and Swedish.
Visiting address
Pasilanraitio 11
00240 Helsinki
Service hours
No customer service
Other contact details
Telephone number
National police helpline
+358 295419800
(local/mobile network fee)
Postal address
Pasilanraitio 11
00240 Helsinki
Text edited by: Helsinki Police Department
Updated: 6/5/2026