Skanssi Service Point

Service location

We only serve customers with booked appointments at this service point. You can also use the OmaKela e-service (www.kela.fi/e-services, available in Finnish or Swedish) to apply for benefits, report changes and send supporting documents. The OmaKela chat can help if you are able to chat in Finnish. You can also use the OmaKela e-service to ask Kela to call you back. You can act on behalf of anothe ...

Visiting address

Skanssinkatu 10
20730 Turku

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Service hours

Open by appointment.

Other contact details

Postal address

P.O. Box 10
00056 Kela

Accessibility information

The over 10 accessible parking spaces are located in a parking hall over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
The parking hall has a lift; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons.
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The customer service point is located on floor 2.
For moving around, there is a lift; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons.
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on the same floor.

Services

Text edited by: Kela

Updated: 27/8/2026

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Skanssi Service Point

Visiting address

Service hours

Other contact details

Postal address

Accessibility information

Services

Basic information

Responsible for the service

Area

Available languages