Töölön virastotalo

Töölön virastotalo is a city's service point.

Visiting address

Mechelininkatu 46
00250 Helsinki

The customer service point is located on floor 4.
For moving around, there is a lift cramped for wheelchair users that is difficult to perceive; the door is heavy. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed. One or both sides of the toilet seat lack a support rail.

Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division

Updated: 2/5/2026