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City of Helsinki

Urban Development

Service location

Urban Development provides information about area construction.

Visiting address

Pohjoisesplanadi 15-17 B, 2. krs
00170 Helsinki

Show service location on the map

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Other contact details

Telephone number

+358 93101641

Postal address

P.O.Box 20
00099 Helsingin Kaupunki

Accessibility information

The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The customer service point has a spiral staircase, with handrails on one side.
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has a toilet marked as accessible on floor 2. One or both sides of the toilet seat lack a support rail.

Services

Text edited by: City of Helsinki

Updated: 11/5/2026