Responsible for the service City of Helsinki, The Social Services, Health Care and Rescue Services Division
Western and Northern Social Work for People with Disabilities
- Service location
Our service point is located on Ala-Malmin tori.
You need to make an appointment with us.
Visiting address
Ala-Malmin tori 2, 5 ja 7. krs
00700 Helsinki
Service hours
Open
Monday-Friday 8.15–16.00
Other contact details
Telephone number
+358 931023100
(local/mobile network fee)
Postal address
P.O.Box 7980
00099 Helsingin Kaupunki
Accessibility information
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is smooth and sufficiently wide and illuminated.
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
- The customer service point is located on floor 7.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has an accessible toilet on floor 5.
Services
- City of Helsinki, The Social Services, Health Care and Rescue Services Division
An extra clothing expense, caused by a disabilityCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceFinancial support for commissioning clothing or significant changes or due to faster than normal wear and tear of clothes, due to the disability. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
CoachingCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceWe can provide you with coaching to help you learn and maintain everyday skills and deal with various changes in your life. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Communication educationCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceOn the basis of the Disability Services Act, manual sign and sign language teaching and image communication education is granted as individual... - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Informal care support for a family member of a person with a disabilityCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceInformal care support encompasses both the informal caregiver’s fee and their entitled statutory days off. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Informal caregiver’s discretionary leave daysCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceDiscretionary leave days support the coping of informal caregivers. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Informal carer coaching (Disabled)City of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceThe objective of informal carer coaching is to support the caring capabilities of a person about to become an informal carer. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Personal assistance and obtaining an assistantCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic servicePersonal assistance helps you live your life independently. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Procurement support for equipment needed in daily lifeCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceYou can seek financial support from us for purposes such as purchasing a communication device, household appliance or recreational equipment. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Social workCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceContact us if you need support with housing, getting around or other everyday activities due to a long-term disability or illness. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Special support for participationCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceYou can apply for special support for participation if you need another person’s assistance in order to participate in recreational activities, for... - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Support person activitiesCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceA person with a disability can, for example, engage in recreational activities with a support person. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Support services for informal carers of those aged under 65 years oldCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceServices that support informal carers in their work include statutory leave. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Transport serviceCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceYou can apply for mobility support if you are unable to use public transport because of a disability or illness. - City of Helsinki
Wireless internet, WLANCity of Helsinki
ServiceHelsinkiPublic serviceThe City of Helsinki offers WLAN inlets and outlets in the city centre and in different city-owned buildings, for example public libraries.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 6/5/2026