City of Helsinki, Culture and Leisure Division

Support with digital services and use of devices while staff are present

Service
Helsinki
Public service

Every library offers help with the use of various devices, software and online services. Digital support is free and available to all. You can ask for support e.g. with the following:

- Use of a computer, tablet or smartphone

- Use of software, applications and the internet

- Information search

- Use of the library's online services and e-resources

- Use of social media and email

- Use of ...

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Showing 38 service locations

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City of Helsinki, Culture and Leisure Division
Arabianranta LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Arabianranta Library is a public library.
Contact information:
Hämeentie 135 A, 00560 Helsinki
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City of Helsinki, Culture and Leisure Division
Etelä-Haaga LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Etelä-Haaga Library is a public library.
Contact information:
Isonnevantie 16 B, 00320 Helsinki
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City of Helsinki, Culture and Leisure Division
Helsinki Central Library OodiCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Helsinki Central Library Oodi is a living meeting place at Kansalaistori square, right at the heart of Helsinki.
Contact information:
Töölönlahdenkatu 4, 00100 Helsinki
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City of Helsinki, Culture and Leisure Division
Herttoniemi LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Herttoniemi Library is a public library.
Contact information:
Linnanrakentajantie 2, 00880 Helsinki
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City of Helsinki, Culture and Leisure Division
Itäkeskus LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Itäkeskus Library is a public library.
Contact information:
Turunlinnantie 1, 00900 Helsinki
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City of Helsinki, Culture and Leisure Division
Jakomäki LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Jakomäki Library is a public library.
Contact information:
Jakomäenpolku 3, 00770 Helsinki
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City of Helsinki, Culture and Leisure Division
Jätkäsaari LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Jätkäsaari Library is a public library.
Contact information:
Tyynenmerenkatu 1, 00220 Helsinki
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City of Helsinki, Culture and Leisure Division
Kallio LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Kallio Library is a public library.
Contact information:
Viides linja 11, 00530 Helsinki
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City of Helsinki, Culture and Leisure Division
Kannelmäki LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Kannelmäki Library is a public library.
Contact information:
Klaneettitie 5, 00420 Helsinki
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City of Helsinki, Culture and Leisure Division
Käpylä LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Käpylä Library is a public library.
Contact information:
Väinölänkatu 5, 00610 Helsinki
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City of Helsinki, Culture and Leisure Division
Kontula LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Kontula Library is a public library.
Contact information:
Ostostie 4, 00940 Helsinki
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City of Helsinki, Culture and Leisure Division
Laajasalo LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Laajasalo Library is a public library.
Contact information:
Yliskylän puistokatu 4, 00840 Helsinki
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City of Helsinki, Culture and Leisure Division
Lauttasaari LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Lauttasaari Library is a public library.
Contact information:
Pajalahdentie 10 a, 00200 Helsinki
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City of Helsinki, Culture and Leisure Division
Malmi LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Malmi Library is a public library.
Contact information:
Ala-Malmin tori 1, 00700 Helsinki
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City of Helsinki, Culture and Leisure Division
Malminkartano LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Malminkartano Library is a public library.
Contact information:
Puustellintie 6, 00410 Helsinki
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City of Helsinki, Culture and Leisure Division
Maunula LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Maunula Library is a public library.
Contact information:
Metsäpurontie 4, 00630 Helsinki
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City of Helsinki, Culture and Leisure Division
Multilingual LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Multilingual Library is a public library.
Contact information:
Kellosilta 9, 00520 Helsinki
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City of Helsinki, Culture and Leisure Division
Munkkiniemi LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Munkkiniemi Library is a public library.
Contact information:
Riihitie 22, 00330 Helsinki
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City of Helsinki, Culture and Leisure Division
Myllypuro LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Myllypuro Library is a public library.
Contact information:
Kiviparintie 2, 00920 Helsinki
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City of Helsinki, Culture and Leisure Division
Oulunkylä LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Oulunkylä Library is a public library.
Contact information:
Kylänvanhimmantie 27, 00640 Helsinki
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City of Helsinki, Culture and Leisure Division
Paloheinä LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Paloheinä Library is a public library.
Contact information:
Paloheinäntie 22, 00670 Helsinki
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City of Helsinki, Culture and Leisure Division
Pasila LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Pasila Library is a public library.
Contact information:
Kellosilta 9, 00520 Helsinki
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City of Helsinki, Culture and Leisure Division
Pikku Huopalahti LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Pikku Huopalahti Library is a public library.
Contact information:
Tilkankatu 19, 00300 Helsinki
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City of Helsinki, Culture and Leisure Division
Pitäjänmäki LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Pitäjänmäki Library is a public library.
Contact information:
Jousipolku 1, 00370 Helsinki
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City of Helsinki, Culture and Leisure Division
Pohjois-Haaga LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Pohjois-Haaga Library is a public library.
Contact information:
Kaupintie 4, 00440 Helsinki
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City of Helsinki, Culture and Leisure Division
Puistola LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Puistola Library is a public library.
Contact information:
Nurkkatie 2, 00760 Helsinki
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City of Helsinki, Culture and Leisure Division
Pukinmäki LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Pukinmäki Library is a public library.
Contact information:
Kenttäkuja 12, 00720 Helsinki
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City of Helsinki, Culture and Leisure Division
Rikhardinkatu LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Rikhardinkatu Library is a public library.
Contact information:
Rikhardinkatu 3, 00130 Helsinki
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City of Helsinki, Culture and Leisure Division
Roihuvuori LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Roihuvuori Library is a public library.
Contact information:
Roihuvuorentie 2, 00820 Helsinki
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City of Helsinki, Culture and Leisure Division
Sakarinmäki Children's LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Sakarinmäki Children's Library is a public library.
Contact information:
Knutersintie 924, 00890 Helsinki
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City of Helsinki, Culture and Leisure Division
Suomenlinna LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Suomenlinna Library is a public library.
Contact information:
Suomenlinna C 31, 00190 Helsinki
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City of Helsinki, Culture and Leisure Division
Suutarila LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Suutarila Library is a public library.
Contact information:
Vaskiniitynkuja 5, 00740 Helsinki
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City of Helsinki, Culture and Leisure Division
Tapanila LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Tapanila Library is a public library.
Contact information:
Hiidenkiventie 21, 00730 Helsinki
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City of Helsinki, Culture and Leisure Division
Tapulikaupunki LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Tapulikaupunki Library is a public library.
Contact information:
Ajurinaukio 5, 00750 Helsinki
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City of Helsinki, Culture and Leisure Division
Töölö LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Töölö Library is a public library.
Contact information:
Topeliuksenkatu 6, 00250 Helsinki
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City of Helsinki, Culture and Leisure Division
Vallila LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Vallila Library is a public library.
Contact information:
Päijänteentie 5, 00550 Helsinki
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City of Helsinki, Culture and Leisure Division
Viikki LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Viikki Library is a public library.
Contact information:
Viikinkaari 11, 00790 Helsinki
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City of Helsinki, Culture and Leisure Division
Vuosaari LibraryCity of Helsinki, Culture and Leisure Division
Service location
Helsinki
Vuosaari Library is a public library.
Contact information:
Mosaiikkitori 2, 00980 Helsinki
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Background information

Digital support providers can provide guidance and help on the use of a computer, mobile phone, tablet computer or other mobile device as well as on the use of electronic services. The support can include courses on the use of devices or services, guidance events or one-on-one help. The digital support provider determines what kind of help it will provide and how they will provide it. Digital support is provided on a case-by-case basis on the customer’s own device or on the digital support provider’s device. You can contact digital support providers online, by phone or by visiting their service point.

A support provider can give guidance on how to use digital services, how to find services and on the basic use of devices. Digital support does not usually include the repair of faulty devices. The person providing support cannot use a service on your behalf or handle, for example, the banking or other codes needed for using the service. Do not give your banking or other codes to the person assisting you.

Support can be provided, for example, by customer service points, joint service points, adult colleges and adult education centres, libraries, peer group guides, associations, organisations or companies. Digital support may also be referred to as digital guidance or digital services guidance.

The service is provided by

City of Helsinki

Responsible for the service

City of Helsinki, Culture and Leisure Division

Text edited by: City of Helsinki, Culture and Leisure Division

Updated: 1/2/2026

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Support with digital services and use of devices while staff are present

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