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Suomi.fi Messages improved Kela's customer communications and brought savings
Customer storySuomi.fi Messages27/4/2026At Kela, this digitalisation has both improved accessibility and brought substantial savings.Wellbeing services county of Pirkanmaa enhances client communication with the help of Suomi.fi Messages
Customer storySuomi.fi Messages10/4/2026Wellbeing services county of Pirkanmaa expects that Professionals’ working time will be significantly reduced when the sending of large volumes of messages moves to Suomi.fi Messages.- Suomi.fi was selected as a platform for the guide due to its reach and crisis resilience and because people are familiar with it.
The Police expanded the use of Suomi.fi Messages: “At best, using Messages can speed up criminal investigation”
Customer storySuomi.fi Messages11/3/2025The Police want to further increase the use of Suomi.fi Messages. It saves costs, improves efficiency and can speed up criminal investigation.Suomi.fi e-Authorizations helped Ilmarinen increase e-service usage by 30 per cent
Customer storySuomi.fi e-Authorizations6/2/2025Introducing Suomi.fi Messages eliminated routine tasks in appointments and brought major time savings to the North Karelia wellbeing services county
Customer storySuomi.fi Messages23/10/2023North Karelia reduced routine tasks with Suomi.fi Messages. Discover how your organisation can save time and resources in the public sector.Suomi.fi Messages save time, reduce manual tasks and improve customer service in Hämeenlinna
Customer storySuomi.fi Messages12/6/2023In Hämeenlinna, Suomi.fi Messages reduced manual work, sped up decisions, and enhanced early childhood education services.Customer story: Smoother services and more efficient cooperation between authorities – Tax Administration can get help from Suomi.fi Data Exchange Layer also for investigating tax fraud
Customer storySuomi.fi Data Exchange Layer30/5/2022Finland and Estonia started to exchange information between their tax authorities with the help of Suomi.fi Data Exchange Layer in 2021. The cooperatiCustomer story: A more agile start to entrepreneurship and student benefits - this is how OP has utilised the Suomi.fi Data Exchange Layer
Customer storySuomi.fi Data Exchange Layer10/2/2022Thanks to the Data Exchange Layer, Finland’s largest financial consortium OP Financial Group has been able to develop its services to be more customer