Responsible for the service The Police
Police helpline
- Telephone service
The national police helpline gives advice on non-urgent matters regarding passports, identity cards, and other licence matters, appointment bookings and e-services. You can also ask for advice on matters related to automatic traffic surveillance as well as traffic, crime reports and lost property. The service is available in Finnish and Swedish.
Telephone number
+358 295419800
(local/mobile network fee)
Service hours
Monday-Friday 8.00–16.15
Services
- The Police
Alcohol interlock-controlled driving rightsThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceAn alcohol interlock licence can be issued due to health or to a person suspected or found guilty of driving or aggravated driving while intoxicated. - The Police
Appointing a security stewardThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceAppointing a security steward to provide assistance to the police or the Finnish Border Guard is subject to a licence. - The Police
Appointment bookingThe Police
ServiceNationwidePublic serviceIn the service, you can make an appointment for a police department. - The Police
Approval as a guardThe Police
Professional qualificationNationwide except the Åland IslandsPublic serviceA person who is performing security guard duties is required to have a valid guard licence. - The Police
Approval as a temporary guardThe Police
Professional qualificationNationwide except the Åland IslandsPublic serviceA temporary guard licence is required for a person who is performing guard duties for up to four months. - The Police
Approval of a security inspectorThe Police
Permit or other obligationNationwide except the Åland IslandsPublic servicePersons approved by the police and trained for the task may carry out security checks. - The Police
Approval of security stewardsThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceA person who performs security stewarding duties is required to have a valid security steward identity card. - The Police
Bingo.The Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceA bingo licence can be granted to a community or foundation for non-profit purposes. - The Police
European Firearms Pass (EFP)The Police
Permit or other obligationNationwidePublic serviceThe European Firearms Pass (EFP) facilitates the movement of target shooters and hunters from one EU country to another with their firearms. - The Police
Explosives precursor licenceThe Police
Permit or other obligationNationwidePublic serviceAuthorisation to obtain explosives precursors - The Police
Firearm permitThe Police
Permit or other obligationNationwidePublic serviceThe police grants licences and permits for the acquisition and possession of firearms and weapon parts. - The Police
Firearms belonging to estates of deceased personsThe Police
Permit or other obligationNationwidePublic serviceAfter a permit holder’s death, the administrator of their estate must immediately seize all firearms and obtain permits for them within six months. - The Police
Foreign trade of weaponsThe Police
Permit or other obligationNationwidePublic serviceThe National Police Board grants and cancels licences for the commercial transfer, import, export and transit of weapons to Finland and from Finland. - The Police
Foreigner’s identity cardThe Police
ServiceNationwidePublic serviceThe police can issue identity cards to foreign citizens who reside in Finland permanently. - The Police
Guessing game noticeThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceGuessing games are a form of non-money lottery the organisation of which requires submitting a written notification to the police. - The Police
Handing over/retrieving firearmsThe Police
ServiceNationwidePublic serviceThe holder of a firearm permit or an estate of a deceased person may have to hand over firearms to the police. Sometimes, they can also be retrieved. - The Police
Identity cardThe Police
Permit or other obligationNationwidePublic serviceAn identity card is a photographic proof of its holder’s identity. An identity card is also a valid travel document with limited rights. - The Police
Inspection of the deactivation of firearms or firearm partsThe Police
Permit or other obligationNationwidePublic serviceThe police inspects that the deactivation of a firearm or a firearm part has been carried out in accordance with the requirements. - The Police
Inspection of the safety of firearms and ammunitionThe Police
Permit or other obligationNationwidePublic serviceThe National Police Board’s Firearms Administration acts as an inspection body for the operational safety of firearms and ammunition. - The Police
Licences pertaining to certain kinds of game machines and gaming devicesThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceYou can apply for a licence for game machines, gaming devices and hand-operated wheels of fortune from the local police department. - The Police
Licensing to act as the manager of a holder of a security sector business licenceThe Police
Professional qualificationNationwide except the Åland IslandsPublic serviceThe National Police Board grants licensing to act as the manager of a holder of a security sector business licence. - The Police
Lost propertyThe Police
ServiceNationwidePublic serviceThe police provides a lost and found service. - The Police
Money collection permitThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceRunning money collection campaigns requires a permit from the police. - The Police
Monitoring the health of driving licence holdersThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceDriving licence holders permanently living in Finland must show a medical statement to the police proving they are fit to drive at specific intervals. - The Police
Non-money lottery licencesThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceRunning non-money lotteries requires a licence from the police. - The Police
Non-money prize machine licenceThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceKeeping non-money prize machines available is subject to a licence. - The Police
Notice of a firework displayThe Police
Permit or other obligationNationwidePublic serviceA company that has got an appropriate licence from TUKES can organise firework displays. - The Police
Notice of a public eventThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceThe organiser of a public event must submit a written notice to the local police. - The Police
Passport applicationThe Police
Permit or other obligationNationwidePublic serviceA passport is a travel document issued to Finnish citizens. A passport is also a certificate of the identity of its holder. - The Police
Permission to use a police uniformThe Police
Permit or other obligationNationwidePublic serviceNobody else than a police officer may use a police uniform. Police chief can, on application, give a permission to use a police uniform. - The Police
Personal identificationThe Police
ServiceNationwidePublic serviceThe application for identification for an identification document is completed to apply for identification means or a qualified certificate. - The Police
Presenting a weaponThe Police
ServiceNationwidePublic serviceA weapon is presented to the police in connection with a change of owner or licence modification. The police may request this also for other reasons. - The Police
Public meetingThe Police
Permit or other obligationNationwidePublic serviceThe police must receive notification about any public meeting that is due to take place outdoors and in a public place at least 24 hours in advance. - The Police
Reinstating the right to driveThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceAfter the driving ban, the right to drive is reinstated when the police return the driving license or issue a temporary driving license to the driver. - The Police
Reply to a letter sent by the police on automatic traffic surveillanceThe Police
ServiceNationwide except the Åland IslandsPublic serviceYou can reply to a letter sent by the police on automatic traffic surveillance electronically. - The Police
Report of criminal wrongdoingThe Police
ServiceNationwidePublic serviceA person who is a victim of an offence should file a report of criminal wrongdoing with the police as soon as possible. - The Police
Reports of missing documentsThe Police
Permit or other obligationNationwidePublic serviceReports of missing documents issued by the police - The Police
Rock blasting noticeThe Police
Permit or other obligationNationwidePublic serviceThe police must be notified of rock blasting work before starting the work. - The Police
Security officer certificationThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceA valid security officer licence is required when a person carries out security tasks for the purpose of earning income. - The Police
Security sector business licenceThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceSecurity sector business licences are issued by the National Police Board’s Security Sector Supervision unit. - The Police
Shooting rangeThe Police
Permit or other obligationNationwidePublic serviceThe establishment and maintenance of a shooting range is subject to a permit. Submit a shooting range notification for a minor shooting range. - The Police
Special conditions and downgrading of driving licencesThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceThe driving licence category may be downgraded and its special conditions changed if necessary. - The Police
Temporary passportThe Police
Permit or other obligationNationwidePublic serviceA passport may be issued temporarily for a special reason if a passport cannot be issued even within an accelerated schedule. - The Police
Trade permits in firearmsThe Police
Permit or other obligationNationwidePublic serviceTrade permits in firearms are granted by the Firearms Administration of the National Police Board. - The Police
Trainers in the private security sectorThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceOnly persons licensed by the National Police Board may act as a use-of-force trainer, firearms trainer or a security steward trainer. - The Police
Unlicensed firearms and explosivesThe Police
Permit or other obligationNationwidePublic serviceUnlicensed firearms and explosives can be surrendered to the police without repercussions. - The Police
Use of the police emblemThe Police
Permit or other obligationNationwidePublic serviceThe National Police Board may grant police personnel permission to use the police emblem for private purposes. - The Police
Visa extensionThe Police
Permit or other obligationNationwidePublic serviceFor special reasons, the police may extend the validity of a visa or a permitted period of stay. - The Police
Weapon collector authorisationThe Police
Permit or other obligationNationwidePublic serviceThe Firearms Administration of the National Police Board authorises weapon collectors.
Text edited by: The Police
Updated: 4/2/2026