Responsible for the service City of Helsinki
Helsinki Employment Services, Itäkeskus
- Service location
You can visit the Itäkeskus office of the Helsinki Employment Services without an appointment. Our experts are available throughout opening hours. There are computers and printers that you can use to search for work and training, as well as to use the E-Services.
There is also a Kela´s remote customer service point with a self-service computer that you can use to have a videoconference with a Kel ...
Visiting address
Asiakkaankatu 3A
00930 Helsinki
Service hours
Phone service
Monday-Friday 9.00–15.00
Office
Monday-Friday 9.00–16.00
Exceptional service hours
14/5/2026 Exceptionally closed
Closed
19/5/2026 Exceptionally open
9.00–14.00
22/5/2026 Exceptionally closed
Closed
18/6/2026 Exceptionally open
9.00–15.00
19/6/2026 Exceptionally closed
Closed
Other contact details
Telephone number
+358 931036107
(local/mobile network fee)
Postal address
P.O.Box 310
00099 Helsingin Kaupunki
Accessibility information
- The 3 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is less than 3.6 m.
- Sisäänkäynnin välittömässä läheisyydessä ei ole esteetöntä autopaikkaa, mutta rakennuksen edustalla on suuri pysäköintialue, jossa kolme esteetöntä autopaikkaa melko lähellä työllisyyspalveluiden sisäänkäyntiä.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- Sisäänkäynti sijaitsee Lyypekinkujan puolella. Saattoliikenne pääsee aivan sisäänkäynnin eteen.
- The route to the entrance is guided, rough and illuminated.
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- In connection with the entrance, there are 2 consecutive steps, with handrails on one side.
- The entrance has a steep ramp under 6 m long, with handrails on both sides.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
- The customer service point is located on floor 4.
- Esteetön WC: ovessa on kaksi lukkoa. Oven saa auki vääntämällä ylempää lukkoa ja samanaikaisesti painamalla kahvaa. Oven avaaminen ei onnistu yhdellä kädellä. Lyhytkasvuisen henkilön ja pyörätuolia käyttävän henkilön kannalta lukko sijaitsee liian korkealla. Oven sisäpuolelta puuttuu vaakasuuntainen lankavedin, josta pyörätuolia käyttävä henkilö voi vetää oven perässään kiinni. Asiakaspalveluiden tiloissa on käytävien lattiapintaan tarrattu opasteita johtamaan hissille ja portaikkoon.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a toilet marked as accessible on floor 4. The toilet door cannot be easily opened and closed.
Services
- City of Helsinki, Education Division
Apprenticeship trainingCity of Helsinki, Education Division
ServiceHelsinkiPublic serviceAn apprenticeship is the perfect choice if you want to combine work and study. - City of Helsinki
Assessment of integration service needs and competenceCity of Helsinki
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Career coachingCity of Helsinki
ServiceHelsinkiPublic serviceHelsinki employment services guides and supports you in studying different career options. - City of Helsinki
Career guidance offered by a psychologistCity of Helsinki
ServiceHelsinkiPublic serviceA psychologist focused on vocational and career guidance will support you with making choices about your career and training and with addressing... - City of Helsinki
Certificate for incapacitated jobseekersCity of Helsinki
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Discretionary expense allowanceCity of Helsinki
ServiceHelsinkiPublic serviceYou may receive discretionary expense allowance if you incur costs for participating in a service. - City of Helsinki
Employment advice serviceCity of Helsinki
ServiceHelsinkiPublic serviceIf you need help finding work or training, or information about financial support available for the unemployed, or if you would like to contact... - City of Helsinki
Employment and integration servicesCity of Helsinki
ServiceHelsinkiPublic serviceBy registering yourself as a jobseeker, you become a customer of the Helsinki employment services and you can start job seeking. - City of Helsinki
Employment Services’ advisory serviceCity of Helsinki
ServiceHelsinkiPublic serviceAt the advisory service, we help with job hunting and official matters. Contact us by phone or email. - City of Helsinki
Extended transition security for employees aged 55 or overCity of Helsinki
ServiceHelsinkiPublic serviceIn the event of dismissal, those aged 55 or over may receive extended transition security services that help them to re-employ quickly. - City of Helsinki
Helsinki benefitCity of Helsinki
ServiceHelsinkiPublic serviceThe Helsinki benefit is financial support for employers hiring an unemployed Helsinki resident. Tell employers about it when you apply for jobs. - City of Helsinki
Immigrant’s independent studyCity of Helsinki
ServiceHelsinkiPublic serviceAs a client of Helsinki employment services, you can receive unemployment security for studying. - City of Helsinki
Independent studies with unemployment benefitCity of Helsinki
ServiceHelsinkiPublic serviceDuring independent studies, you may receive unemployment benefits under certain conditions. - City of Helsinki
Integration planCity of Helsinki
ServiceHelsinkiPublic serviceHave you just moved to Finland? We can draft an integration plan for you to support you in starting your new life in your new home country. - City of Helsinki
Integration services for those who are not jobseekersCity of Helsinki
ServiceHelsinkiPublic serviceHelsinki Employment Services provides information on Finnish and Swedish language courses, society in general and group and leisure activities, for... - City of Helsinki
Integration trainingCity of Helsinki
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Job-search trainingCity of Helsinki
ServiceHelsinkiPublic serviceYou can study job-seeking skills in job-search training. - City of Helsinki
Labour market trainingCity of Helsinki
ServiceHelsinkiPublic serviceIn labour market training, you can develop your professional skills and promote your employment. - City of Helsinki
Literacy coursesCity of Helsinki
ServiceHelsinkiPublic serviceDo you struggle with reading or writing? In the literacy course, you will learn how to read and write in Finnish or Swedish. - City of Helsinki
Multilingual civic orientationCity of Helsinki
ServiceHelsinkiPublic serviceWould you like to know more about Finland and Finns? On the civic orientation course, you will learn more about Finnish society. - City of Helsinki
Multisectoral services promoting employmentCity of Helsinki
ServiceHelsinkiPublic serviceIf you need a comprehensive service to support your employment, you can get help from multisectoral services. - City of Helsinki
Pay subsidies for jobseekersCity of Helsinki
ServiceHelsinkiPublic servicePay subsidy can improve your chances of finding a job. This subsidy can be granted to an employer who hires you when you are an unemployed jobseeker. - City of Helsinki, The Social Services, Health Care and Rescue Services Division
Social assistanceCity of Helsinki, The Social Services, Health Care and Rescue Services Division
ServiceHelsinkiPublic serviceYou have to apply for basic social assistance from Kela. You can apply for supplementary and preventive social assistance with the same application... - City of Helsinki
Training trialCity of Helsinki
ServiceHelsinkiPublic serviceIn the training trial, you can familiarise yourself with the studies at an educational institution and find out whether the field is suitable for you. - City of Helsinki, Education Division
Vocational education and trainingCity of Helsinki, Education Division
ServiceHelsinkiPublic serviceVocational education and training prepares you to become a professional on the job market. Vocational education is suitable for people of all ages,... - City of Helsinki
Work try-outCity of Helsinki
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Text edited by: City of Helsinki
Updated: 13/5/2026