Suomi.fi Quality Tools (was closed on January 27, 2026)
Quality Tools are tools that an organisation can use to assess and monitor the quality and use of its services.
Data on the quality and use of services
The tools give operators a way to compare their service with others’ and to improve knowledge-based management. Quality Tools allow organisations to understand what to take into account when designing user-friendly digital services. Deploying the service is easy, and the tools are free. Quality Tools are made up of three tools: Self-assessment tool, Customer feedback tool and Utilisation rate measurement tool.
Contact us
Quality Tools customer service and user support
Customer service for organisations
Phone
0295 53 5115 (local/mobile network fee)
On weekdays 9.00–15.00
On weekdays 9.00–15.00