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At Kela, this digitalisation has both improved accessibility and brought substantial savings.

Certificate used for signing Suomi.fi e-Identification SAML messages has been replaced in the test environment

This guide includes practical instructions on how to use Al agents in a safe and controlled way.

In some messages received in Suomi.fi Messages, an additional notice was displayed the following notice “NOTE! External sender. Do not open links or attachments unless you recognize the sender.”

At the moment, not all users are able to act on behalf of a company in the Suomi.fi mobile app. Received messages can be read via the Suomi.fi Web Service .

As of 14 April 2026, when you identify yourself in an authority’s e-service, you will be directed to activate Suomi.fi Messages.

Wellbeing services county of Pirkanmaa expects that Professionals’ working time will be significantly reduced when the sending of large volumes of messages moves to Suomi.fi Messages.

The transition to digital official mail may increase the number of contacts to your customer service. Therefore, it is important to inform your customers about the change.

Suomi.fi Service Management was working only partially between 7th and 8th April 2026. During that time a technical issue was preventing applications from being submitted.

Suomi.fi Service Management is currently (8.4.2026) working only partially.