Topical

The next change will give citizens the freedom to choose in which digital mail service they want to read the mail sent by the authorities.

The terms and conditions of use for the Data Exchange Layer have been updated.

The support for implementations is out of office from July 1st until July 31st 2026. During that time, your message is not forwarded.

Metadata-files containing the NEW certificate that is going to be used for signing Suomi.fi e-Identification SAML messages for production environment have been published on 5.5.2026

The introduction of the e‑services enabling organisations to apply for certificates themselves for use in the Data Exchange Layer has been delayed for technical reasons.

The number of Suomi.fi Messages users has increased by more than 800 000 users in two weeks. At the moment, 3.5 million people already use Suomi.fi Messages.

Certificate used for signing Suomi.fi e-Identification SAML messages has been replaced in the test environment

This guide includes practical instructions on how to use Al agents in a safe and controlled way.

As of 14 April 2026, when you identify yourself in an authority’s e-service, you will be directed to activate Suomi.fi Messages.

The transition to digital official mail may increase the number of contacts to your customer service. Therefore, it is important to inform your customers about the change.