Responsible for the service Vantaa city
Vantaa Info, Tikkurila
- Service location
Vantaa Info in Tikkurila is a service point of the City of Vantaa, that offers advice about the services of the City and its partners. We also provide guidance by phone, email and chat.
Our partners include for example Helsinki Region Transport HSL, the Digital and Population Data Services Agency and Kela.
The facilities of Vantaa Info are used to hold various guidance sessions and exhibitions. ...
Visiting address
Ratatie 11A, 2. krs (Dixi)
01300 Vantaa
Service hours
Open
Monday-Wednesday 8.45–16.30
Thursday 12.00–17.00
Friday 7.45–15.30
Exceptional service hours
13/5/2026 Exceptionally open
7.45–15.00
14/5/2026 Exceptionally closed
Closed
Other contact details
Telephone number
+358 983911
(local/mobile network fee)
Postal address
Ratatie 11
01300 Vantaa
Accessibility information
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
- The customer service point is located on floor 2.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a portable induction loop.
Services
- Finnish Tax Administration
AppealFinnish Tax Administration
ServiceNationwidePublic serviceYou can appeal your taxation once it has ended. The appeal is filed by submitting a written claim for adjustment to the Assessment Adjustment Board.Service level- Onsite guidance
- Guidance to online self-service
- Digital and Population Data Services Agency
Applying for a non-disclosure for personal safety reasonsDigital and Population Data Services Agency
ServiceNationwidePublic serviceTo limit the disclosure of your address information apply for a non-disclosure for personal safety reasons in writing from The Finnish Digital Agency.Service level- Guidance to online self-service
- Onsite guidance
- Document received
- Digital and Population Data Services Agency
Applying for a revocation of the right to officiate weddingsDigital and Population Data Services Agency
Permit or other obligationNationwidePublic serviceA registered religious community or officiator can apply for a revocation of a granted right to officiate weddings.Service level- Document received
- Guidance to online self-service
- Onsite guidance
- Digital and Population Data Services Agency
Applying for a right to officiate weddingsDigital and Population Data Services Agency
Permit or other obligationNationwidePublic serviceA registered religious community can apply for a member of their community a right to officiate weddings.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- The Police
Appointment bookingThe Police
ServiceNationwidePublic serviceIn the service, you can make an appointment for a police department.Service level- Guidance to online self-service
- Onsite guidance
- The Police
Approval as a guardThe Police
Professional qualificationNationwide except the Åland IslandsPublic serviceA person who is performing security guard duties is required to have a valid guard licence.Service level- Guidance to online self-service
- The Police
Approval as a temporary guardThe Police
Professional qualificationNationwide except the Åland IslandsPublic serviceA temporary guard licence is required for a person who is performing guard duties for up to four months.Service level- Guidance to online self-service
- The Police
Approval of security stewardsThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceA person who performs security stewarding duties is required to have a valid security steward identity card.Service level- Guidance to online self-service
- Finnish Tax Administration
Asset transfer taxFinnish Tax Administration
ServiceNationwidePublic serviceWhen you buy a property, an owner apartment or other securities, you must submit a transfer tax return and pay the transfer tax.Service level- Guidance to online self-service
- Onsite guidance
- Kela
Basic social assistance paid out by KelaKela
ServiceNationwidePublic serviceKela grants basic social assistance to individuals and families whose income or assets do not cover their essential daily expenses.Service level- Document received
- Online self-service point
- Onsite guidance
- Guidance to online self-service
- Remote guidance
- Finnish Tax Administration
Business partnership tax returnFinnish Tax Administration
ServiceNationwidePublic serviceGeneral partnerships and limited partnerships report business data for income taxation by tax return 6A.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Car Tax - Business taxpayersFinnish Tax Administration
ServiceNationwidePublic serviceThere is a car tax on almost all vehicles registered or taken into use in Finland for the first time.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Car taxation - individualsFinnish Tax Administration
ServiceNationwidePublic serviceThere is a car tax on almost all vehicles registered or taken into use in Finland for the first time.Service level- Onsite guidance
- Guidance to online self-service
- Digital and Population Data Services Agency
Certificates from the Population Information SystemDigital and Population Data Services Agency
ServiceNationwidePublic serviceYou can order certificates containing personal data stored in the Population Information System. The certificates are valid in Finland and abroad.Service level- Guidance to online self-service
- Onsite guidance
- Document received
- Digital and Population Data Services Agency
Change of surnameDigital and Population Data Services Agency
ServiceNationwide except the Åland IslandsPublic serviceYou can change your surname by filing in a name change application form.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- Digital and Population Data Services Agency
Confirmation of genderDigital and Population Data Services Agency
ServiceNationwidePublic serviceConfirmation of gender means that your gender entered in the Population Information System will be corrected to correspond to your gender identity.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- Vantaa city
Digital supportVantaa city
ServiceVantaaPublic serviceDigital support means support for the use of electronic services, online services and widely used applications. - Kela
Disability benefits and servicesKela
ServiceNationwidePublic serviceKela supports disabled and chronically ill persons with their functional ability, everyday life coping, and participation in studies and work.Service level- Remote guidance
- Guidance to online self-service
- Onsite guidance
- Document received
- Online self-service point
- Digital and Population Data Services Agency
Examination of impediments to marriageDigital and Population Data Services Agency
ServiceNationwidePublic serviceBefore marriage, an examination of impediments to marriage must be carried out. This ensures that no impediments exist for the marriage.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- Finnish Tax Administration
Excise taxation – Businesses and corporationsFinnish Tax Administration
ServiceNationwidePublic serviceExcise duties are indirect taxes on the consumption or use of certain products.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Excise taxation – personal customersFinnish Tax Administration
ServiceNationwidePublic serviceExcise duties are indirect taxes on the consumption or use of certain products.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Expert advice on advance rulings on individual taxationFinnish Tax Administration
ServiceNationwidePublic serviceThe Tax Administration provides advice on how to submit an application for an advance ruling on personal taxation subject to a fee.Service level- Remote guidance
- Digital and Population Data Services Agency
Extracts issued from the register of the right to officiate weddingsDigital and Population Data Services Agency
ServiceNationwidePublic serviceUpon request, information on an officiator with a right to officiate weddings can be given from the register of the right to officiate weddings.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- The Police
Foreigner’s identity cardThe Police
ServiceNationwidePublic serviceThe police can issue identity cards to foreign citizens who reside in Finland permanently.Service level- Guidance to online self-service
- Finnish Tax Administration
Forestry tax returnFinnish Tax Administration
ServiceNationwidePublic serviceSubmit a tax return if you have had forestry income or expenditure during the calendar year, or data related to reserves and forest deductions.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Gift taxFinnish Tax Administration
ServiceNationwidePublic serviceA gift tax must be paid when assets are transferred to another individual as a gift and the gift is worth EUR 7,500 or more.Service level- Guidance to online self-service
- Onsite guidance
- Kela
Housing benefits provided by KelaKela
ServiceNationwidePublic serviceKela provides assistance with housing for low-income households by paying housing allowances.Service level- Online self-service point
- Document received
- Remote guidance
- Guidance to online self-service
- Onsite guidance
- The Police
Identity cardThe Police
Permit or other obligationNationwidePublic serviceAn identity card is a photographic proof of its holder’s identity. An identity card is also a valid travel document with limited rights.Service level- Guidance to online self-service
- Finnish Tax Administration
Inheritance taxFinnish Tax Administration
ServiceNationwidePublic serviceAn inheritance tax must be paid for assets obtained by inheritance or will.Service level- Onsite guidance
- Guidance to online self-service
- Kela
Kela's benefits for families with childrenKela
ServiceNationwidePublic serviceKela supports families with children, starting from the child’s birth and as the child grows. Parents are entitled to family leave and Kela benefits.Service level- Remote guidance
- Guidance to online self-service
- Onsite guidance
- Online self-service point
- Document received
- Kela
Kela's benefits for pensionersKela
ServiceNationwidePublic servicePensions from Kela provide economic security during old age and inability to work if your earnings-related pension is small or you do not have one.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- Remote guidance
- Online self-service point
- Kela
Kela's benefits for studentsKela
ServiceNationwidePublic serviceStudents can receive financial assistance from Kela for post-comprehensive school education and for housing expenses.Service level- Remote guidance
- Guidance to online self-service
- Onsite guidance
- Document received
- Online self-service point
- Kela
Kela's benefits for survivorsKela
ServiceNationwidePublic serviceWhen a spouse or a child’s legal guardian dies, Kela can support the survivor financially with surviving spouse’s pension or orphan’s pension.Service level- Guidance to online self-service
- Remote guidance
- Onsite guidance
- Document received
- Online self-service point
- Kela
Kela's benefits for the unemployedKela
ServiceNationwidePublic serviceKela ensures basic security for those who are unemployed by paying general social security benefit.Service level- Document received
- Guidance to online self-service
- Remote guidance
- Onsite guidance
- Online self-service point
- Kela
Kela's benefits in case of illnesKela
ServiceNationwidePublic serviceKela provides compensation for expenses and loss of income arising from illness.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- Online self-service point
- Remote guidance
- Kela
Kela´s benefits for conscripts and their family membersKela
ServiceNationwidePublic serviceConscripts and their family members may be entitled to a conscript’s allowance.Service level- Document received
- Guidance to online self-service
- Online self-service point
- Onsite guidance
- Remote guidance
- Kela
Kela´s guidance and advice when moving to or from FinlandKela
ServiceNationwidePublic serviceGuidance and advice on Kela's benefits when moving to or from FinlandService level- Document received
- Onsite guidance
- Online self-service point
- Guidance to online self-service
- Remote guidance
- Digital and Population Data Services Agency
Last name upon marriageDigital and Population Data Services Agency
ServiceNationwide except the Åland IslandsPublic serviceWhen requesting an examination of impediments to marriage, you must indicate which last name you use after the marriage ceremony.Service level- Document received
- Guidance to online self-service
- Onsite guidance
- Digital and Population Data Services Agency
Marriage ceremony and marriage registrationDigital and Population Data Services Agency
ServiceNationwidePublic serviceMarriages are registered in the Population Information System. Digital and Population Data Services Agency can perform a civil marriage ceremony.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- Digital and Population Data Services Agency
Membership in a religious communityDigital and Population Data Services Agency
ServiceNationwidePublic serviceYou can join by submitting a notification directly to a religious community. You can leave a religious community in the Suomi.fi Web Service.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- The Police
Notice of a firework displayThe Police
Permit or other obligationNationwidePublic serviceA company that has got an appropriate licence from TUKES can organise firework displays.Service level- Guidance to online self-service
- The Police
Notice of a public eventThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceThe organiser of a public event must submit a written notice to the local police.Service level- Guidance to online self-service
- Digital and Population Data Services Agency
Notification of change of address to the Population Information SystemDigital and Population Data Services Agency
ServiceNationwide except the Åland IslandsPublic serviceSubmitting a notification of move is a statutory obligation. Your municipality and address are recorded in the Population Information System.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- Digital and Population Data Services Agency
Notification of retaining Finnish citizenshipDigital and Population Data Services Agency
ServiceNationwidePublic serviceAs a young multinational you can send a free form written notification to retain your Finnish citizenship.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- The Police
Notification of small-scale fundraisingThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceFundraising requires a permit from the police. It can also be arranged as small-scale fundraising, which requires a notification to the police.Service level- Guidance to online self-service
- The Police
Passport applicationThe Police
Permit or other obligationNationwidePublic serviceA passport is a travel document issued to Finnish citizens. A passport is also a certificate of the identity of its holder.Service level- Guidance to online self-service
- Finnish Tax Administration
Prepayment - Corporate taxpayersFinnish Tax Administration
ServiceNationwidePublic servicePrepayment must be made in advance for income acquired by business, agriculture or other production of income activities.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Prepayment - individualsFinnish Tax Administration
ServiceNationwidePublic servicePrepayment is usually paid for rental income, profit from the sale of assets and foreign income, such as pensions.Service level- Guidance to online self-service
- Onsite guidance
- The Police
Public meetingThe Police
Permit or other obligationNationwidePublic serviceThe police must receive notification about any public meeting that is due to take place outdoors and in a public place at least 24 hours in advance.Service level- Guidance to online self-service
- Finnish Tax Administration
Real estate taxFinnish Tax Administration
ServiceNationwidePublic serviceAs the owner of the real estate, you will receive an annual real estate tax decision and pay the real estate tax.Service level- Guidance to online self-service
- Onsite guidance
- Digital and Population Data Services Agency
Registering a prenuptial agreementDigital and Population Data Services Agency
ServiceNationwidePublic serviceSpouses can agree that their property will not be divided equally upon the dissolution of the marriage or registered partnership.Service level- Document received
- Onsite guidance
- Guidance to online self-service
- Vantaa city
RegistryVantaa city
ServiceVantaaPublic serviceThe registry is responsible for recording matters related to administrative decision-making and incoming documents and provides information about... - Kela
Rehabilitation benefits provided by KelaKela
ServiceNationwidePublic serviceKela provides various types of rehabilitation for persons of all ages, and supports rehabilitation clients economically during rehabilitation.Service level- Online self-service point
- Document received
- Remote guidance
- Onsite guidance
- Guidance to online self-service
- Digital and Population Data Services Agency
Removing a non-disclosure for personal safety reasonsDigital and Population Data Services Agency
ServiceNationwidePublic serviceWhen the need for a non-disclosure for personal safety reasons ends, it can be removed.Service level- Onsite guidance
- Guidance to online self-service
- Document received
- Finnish Tax Administration
Rental incomeFinnish Tax Administration
ServiceNationwidePublic serviceAll rental income and expenses shall be reported in taxation.Service level- Onsite guidance
- Guidance to online self-service
- Digital and Population Data Services Agency
Report on the family relationshipsDigital and Population Data Services Agency
ServiceNationwidePublic serviceA report on family relationships is a paper or electronic certificate, the contents of which depend on the purpose of its use.Service level- Guidance to online self-service
- Onsite guidance
- Document received
- Digital and Population Data Services Agency
Reporting information to the Population Information SystemDigital and Population Data Services Agency
ServiceNationwidePublic serviceYou can report your mother tongue, preferred given name, profession, e-mail address and language of habitual use to the Population Information System.Service level- Document received
- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Reports on construction work – personal customersFinnish Tax Administration
ServiceNationwidePublic serviceHouseholds must notify the Tax Administration of any commissioned work subject to a building permit.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Reports on construction work — Businesses and corporationsFinnish Tax Administration
ServiceNationwidePublic serviceA construction work report must be submitted for construction, repair and maintenance work carried out at a construction site.Service level- Guidance to online self-service
- Onsite guidance
- The Police
Security officer certificationThe Police
Permit or other obligationNationwide except the Åland IslandsPublic serviceA valid security officer licence is required when a person carries out security tasks for the purpose of earning income.Service level- Guidance to online self-service
- Finnish Tax Administration
Self-assessed tax returnFinnish Tax Administration
ServiceNationwidePublic serviceSelf-assessed taxes are taxes that the Tax Administration does not impose specifically. Instead, the payer calculates, reports and pays the amount.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Submitting a bank account numberFinnish Tax Administration
ServiceNationwidePublic serviceSubmit your bank account number for tax information if you have not done so yet, or if your bank account number has changed.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Tax cardFinnish Tax Administration
ServiceNationwidePublic serviceThe tax card shows your tax rate. All people receiving wages or other income in Finland need a tax rate.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Tax credit for domestic costsFinnish Tax Administration
ServiceNationwidePublic serviceYou can receive a tax credit for domestic work that you commission at home, in a leisure home, in your parents' or grandparents' homes.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Tax number registerFinnish Tax Administration
ServiceNationwidePublic serviceThe Tax number register is a public and open register for the construction and shipbuilding sectors maintained by the Tax Administration.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Tax return - IndividualsFinnish Tax Administration
ServiceNationwidePublic serviceThe tax return contains data on previous year's income, taxes and deductions. Individual customers must check the data in the tax return.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Tax return - the self-employedFinnish Tax Administration
ServiceNationwidePublic serviceThe Business tax return (form 5) must always be submitted, even if there has been no activity.Service level- Onsite guidance
- Guidance to online self-service
- Finnish Tax Administration
Tax return for agricultural operationsFinnish Tax Administration
ServiceNationwidePublic serviceSubmit a tax return if you have had agricultural income or expenditure or data related to reserves during the calendar year.Service level- Guidance to online self-service
- Onsite guidance
- Finnish Tax Administration
Tax returns – communitiesFinnish Tax Administration
ServiceNationwidePublic serviceCompanies inform the Tax Administration of all information affecting tax for the purpose of income taxation by filing tax returns.Service level- Guidance to online self-service
- Onsite guidance
- Vantaa city
Tourist informationVantaa city
ServiceVantaaPublic serviceNeed brochures and maps or information about events and attractions in Vantaa? Vantaa Info Myyrmäki and Vantaa Info Tikkurila provide tourist... - Finnish Tax Administration
Travel expensesFinnish Tax Administration
ServiceNationwidePublic serviceYou can deduct travel expenses related to commuting and working in taxation. You can use a tax return or a tax card to report travel expenses.Service level- Guidance to online self-service
- Onsite guidance
- Vantaa city
Vantaa InfoVantaa city
ServiceVantaaPublic serviceVantaa-info offers general guidance about services provided by the City of Vantaa and other public authorities, as well as support for the use of...
Text edited by: Vantaa city
Updated: 18/4/2026