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Obligation to use Suomi.fi services in a public task

Under the Support Services Act, the public sector has a partial obligation to deploy use

The public sector must deploy certain services in accordance with the Support Services Act (571/2016).

The obligation of the public sector applies to the following services:

  • Suomi.fi Payments
  • Suomi.fi Finnish Service Catalogue
  • Suomi.fi Web Service
  • Suomi.fi e-Identification
  • Suomi.fi Messages

In addition, public-sector actors must use Suomi.fi e-Authorizations when examining a person’s competence to act as a legal representative.

Public organisations subject to the obligation to use Suomi.fi services 

Under the Support Services Act, the obligation to use the Suomi.fi services applies to

  • administrative authorities in central government
  • agencies, institutions and state enterprises
  • the authorities of wellbeing services counties and joint county authorities for wellbeing services
  • municipal authorities (also joint municipal authorities) when performing their statutory duties
  • courts and other judicial bodies.

Exemption from the obligation to use

An exemption from the obligation to use the services can be applied for only if, for technical and operational reasons related to cost efficiency or information security, it is necessary for an authority to use another service in its operations or part of them.

The Data Governance Act and Suomi.fi Restricted Data

A public-sector actor may make protected data available for re-use by virtue of its own decision or law. If the data made available falls within the scope of the Data Governance Act (EUR-Lex), the actor must share information on the metadata in the Suomi.fi Restricted Data service.

Familiarise yourself with the Data Governance Act (EUR-Lex).Opens in a new window.


Updated: 1/4/2026

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