Responsible for the service Economic Development Centre
Traffic Customer Service
- Telephone service
The Traffic Customer Service is a nationwide advisory service jointly provided by the Finnish Transport Infrastructure Agency, the Economic Development Centres and Fintraffic Ltd for matters related to highways, railways and waterways. You can give feedback, ask questions, suggest improvements and submit notifications concerning the state-owned traffic routes.
Customer service provides guidance a ...
Telephone number
+358 295020600
(local/mobile network fee)
Service hours
Monday-Friday 9.00–15.00
Other contact details
Services
- Economic Development Centre
Adjoining owner consultation responseEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceIf the property boarders a road, the consultation response on the pending construction projects is requested from the Economic Development Centre - Economic Development Centre
Advertising and notices on the roadsideEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceRoadside advertisements are advertisements or notices intended for road users that are placed along the road. - Economic Development Centre
Application for a service sign permitEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceService signs are traffic signs that require a permit. They are placed on highway road areas. - Economic Development Centre
Cable, line and pipe installation permitEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA permit from the road maintenance authority is required for the installation or maintenance of cables, lines and pipes in a highway traffic area. - Economic Development Centre
Compensation for damages in road maintenanceEconomic Development Centre
ServiceNationwide except the Åland IslandsPublic serviceCompensation for damages caused by defective road maintenance can be applied for from the road keeper. - Economic Development Centre
Grant for a special site on a private roadEconomic Development Centre
ServiceNationwide except the Åland IslandsPublic serviceA grant can be applied for a special site on a private road, which includes ferry landings, annually dismantled bridges, and winter roads. - Economic Development Centre
Grant for the improvement of a private roadEconomic Development Centre
ServiceNationwide except the Åland IslandsPublic serviceA road maintenance association may apply for a grant to improve a private road. - Economic Development Centre
Junction permit for a roadEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA road maintenance authority’s permit is usually required to connect a private road to a public road. - Economic Development Centre
Permit for work carried out in road areasEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA permit granted by the Economic Development Centre is required for work carried out in road areas. - Economic Development Centre
Permit to place water supply linesEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA permit from the Economic Development Centre is required for placing lines and pipes in a highway road area. - Economic Development Centre
Reservation of registered vehicles and work machines for public administrationEconomic Development Centre
ServiceNationwide except the Åland IslandsPublic serviceA public administration representative can send a registered vehicle's reservation notification to the Economic Development Centre via the e-service. - Economic Development Centre
Right-of-way to archipelago ferriesEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceThe Economic Development Centre may grant a right-of-way to archipelago ferries, based on permanent establishment or sufficient need. - Economic Development Centre
Special road permit for frost heave periodsEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA temporary fee-based transport permit may be granted for roads with weight restrictions. - Economic Development Centre
Special transport permits and the related obligationsEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA special transport permit is required if the transport exceeds the dimensions and masses permitted for normal traffic. - Economic Development Centre
Temporary closure of a highwayEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceApply for a permit from the Economic Development Centre if an event requires closing a highway from other traffic. - Economic Development Centre
Temporary traffic arrangements – event organisationEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceTemporary traffic sign arrangements in a highway road area require a permit from the Economic Development Centre. - Economic Development Centre
Tow away of vehicles left on the side of the roadEconomic Development Centre
ServiceNationwide except the Åland IslandsPublic serviceEconomic Development Centres can have vehicles left on a highway town away and charge the owner of the vehicle. - Economic Development Centre
Trading in rest areas and car parksEconomic Development Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceTrading in road rest areas and car parks requires a permit from the Economic Development Centre. - Economic Development Centre
Traffic Customer ServiceEconomic Development Centre
ServiceNationwide except the Åland IslandsPublic serviceThe Traffic Customer Service is a nationwide advisory service for matters related to highways, railways and waterways.
Text edited by: Economic Development Centre
Updated: 7/1/2026