How to use the Tasks page?

The link checker checks the functioning of all web addresses in the FSC content of your organisation at night once every 24 hours. You can see the results of the link check on the Tasks page. The link checker places the web addresses that failed to work during the link check in the list of broken links.

The link checker only checks the web addresses saved in the fields intended for web addresses. For example, the link checker does not check the links that have been entered in service description texts in violation of the rules.

You can fix a broken link as follows:

Review the links identified by the link checker and fix all broken web address separately in all contents where they appear.

If the same link appears in more than one content of your organisation, the link checker displays a list of the contents in which the link has been saved. Fix the link in each content: open each content from the list to a new tab and make the changes on the tab.

If the link is functioning properly, no action is required and the link will disappear from the list during the next link check.

Properly functioning links in a list of broken links

The link check takes place at night every 24 hours. The link check report describes the situation at the moment when the link check is checking the links.

Properly functioning links may sometimes appear in the list of broken links:

• If the link check takes place during a website maintenance break, the link is placed in the list of broken links. However, the link will work normally after the completion of the maintenance. If the link functions properly, no action is required and the link will disappear from the list during the next link check.
• If the address is equipped with the redirection feature, the link checker interprets the link as broken, even though it appears to work because of the redirection feature.
• If the address responds exceptionally slowly, the link checker interprets the link as broken.

Exceptional links

The link checker may occasionally make errors. For various technical reasons, web addresses that are not broken may appear in the list of broken links.

You can mark such web addresses as exceptional links. After that, the link checker will no longer check the addresses marked as exceptional and they are no longer displayed in the list of broken links.

Do as follows:

Go to the Tasks page and limit the tasks to broken links in the drop-down menu.

Check the list to locate the links that you want to mark as exceptional.

Right-click Mark as exceptional.

In the Additional information field in the opening modal, you can enter the reason why you marked the link as exceptional. In this way, other users in your organisation can also see the reason for the exception.

Click Accept.

However, you should regularly check (for example every two months) the functioning of the exceptional links and whether any of them has actually broken.

To remove a link’s exceptional status, do the following:

Go to the Tasks page and limit the tasks to exceptional links.

Check the list to locate the link from which you want to remove the exceptional status.

Click Remove exceptional status.

A reminder message is sent once a month to the organisation’s FSC main users and users. The message is the same for everyone and you cannot reply to it.

The message describes the status of incomplete tasks at the time when the message is sent. Note that the status of the tasks may have changed when you log into the user interface to view the tasks.